Customer reviews — car rental in Dubai

Booked a Kia Picanto for five days in Dubai Marina at AED 55 a day, AED 275 all in. Delivered to the hotel lobby on time, paperwork took ten minutes, and the deposit hold was released the day after I returned it.

Hyundai Creta for three days in Al Barsha, AED 130 a day. Clean car, cold AC, easy handover. Salik tolls are charged on top of the AED 390, which the agent did explain, but I would put that in bigger letters on the booking page.

Took the Nissan Patrol for the weekend run to Hatta, AED 700 a day. Strong car for the mountain road, tyres and fluids clearly checked before handover. Picked it up in Business Bay, returned it there, no arguments about the sand.

Toyota Corolla for a week while my own car was in service. AED 120 a day, delivered to my office in Deira and collected from the same spot. Simple, polite, no upselling of extras I did not ask for.

Mercedes-Benz E-Class picked up at DXB Terminal 3 arrivals after a late flight. AED 600 a day, four days, AED 2,400. The driver was waiting with the keys at the meeting point and the car was spotless. Exactly what I needed after eight hours in the air.

Toyota Yaris in Bur Dubai, AED 75 a day, good little car for city traffic. The only thing I would change is the deposit: it took six days to come back to my card, and nobody warned me it can be that slow.

Range Rover Evoque for four days on Palm Jumeirah, AED 650 a day. The car matched the photos on the site exactly, which is rarer than it should be. Delivery to the villa gate, collection from the same place, contract in English.

Kia Carnival for the family, seven of us with luggage, AED 320 a day. We did Global Village one evening and The Dubai Mall the next, and the boot still swallowed everything. Child seat was fitted and checked before we drove off.

Nissan Sunny in Jumeirah Lake Towers at AED 65 a day. Honest service: the scratch on the rear bumper was photographed and written into the handover sheet in front of me, so there was no argument at the end. Car itself is basic but does the job.

Tesla Model 3 for three days in Business Bay, AED 300 a day. They handed it over at 100 per cent and sent me a map of the chargers near the building, which saved me a lot of guessing on the first evening. Would book the same car again.

Toyota Land Cruiser for the drive to Al Ain and back, AED 750 a day. Tyre pressure checked in front of me, spare and jack in place, full tank at pickup and the same expected back. Everything was said out loud before I signed anything.

Ford Mustang Convertible for two days, AED 800 a day, AED 1,600 total. Collected it near JBR, drove Sheikh Zayed Road in the evening with the roof down. They were straight about the speed limits and how RTA fines are passed on, which I appreciated.

Toyota Camry for a week between Deira and Dubai Creek Harbour, AED 170 a day, AED 1,190 for the week. Quiet, comfortable, and the price on the invoice was the price I was quoted on the phone. No hidden line items.

Nissan X-Trail for three days, delivered to our hotel in Downtown Dubai, AED 230 a day. The agent walked around the car with me and marked every mark on the form. Return was just as quick — five minutes and a signature.

Mitsubishi Xpander for five days in Mirdif, AED 160 a day. Roomy and cheap to run. In August the AC needed a good ten minutes to make the cabin bearable, which with two kids in the back felt longer than it was.

Hyundai Grand i10 in Al Quoz, AED 55 a day, hard to beat for the money. Delivery ran about forty minutes late and I only found out when I called. The car and the paperwork were fine, the waiting was not.

Mazda CX-5 for four days, AED 190 a day, picked up in Motor City and used mostly around Dubai Hills. Comfortable on long drives, sensible fuel bills, and the handover photos were shared with me by WhatsApp straight away.

One day in a Porsche 911 Carrera for my wife's birthday, AED 1,400. Picked it up on Jumeirah Beach Road, and they took the time to explain the car properly instead of just handing over the key. Deposit terms were spelled out before payment.

Hyundai Staria met us at DWC Al Maktoum, AED 300 a day. Seven seats, all of them usable, and the luggage still fitted. The driver helped load the bags and waited while we sorted the child seat. Small thing, but it set the tone.

Chevrolet Tahoe for the trip to Abu Dhabi and back, AED 600 a day. Big, thirsty, exactly what we booked. Fuel policy is full-to-full and the nearest station to the drop-off point was on the other side of Al Quoz, which cost me twenty minutes.

BMW 5 Series for three days of meetings in DIFC, AED 520 a day. Delivered to the office tower on Sheikh Zayed Road at the hour I asked for, collected from the basement parking at the end. Invoice matched the quote to the dirham.

Kia Cerato for three days in Jumeirah, AED 95 a day, AED 285 for the three days. Delivered to the building entrance at the time agreed, and the walk-around was done properly with photos sent to me afterwards. Nothing surprising turned up on the final invoice.

Nissan Kicks for five days in Mirdif at AED 120 a day. Small enough for the tight parking near the house and still steady on Sheikh Zayed Road. Handover and return each took under fifteen minutes, which is all I wanted.

Booked a Kia Seltos for two days out of Motor City, AED 150 a day, AED 300 in total. The car was clean inside and the tank was full exactly as the sheet said. Someone answered the phone every time I called, which is rarer than it should be.

Toyota RAV4 for a week while our flat in Dubai Creek Harbour was being painted, AED 260 a day and AED 1,820 for the week. Roomy, easy to drive, and the deposit hold was lifted on the day I handed the keys back rather than a fortnight later.

Jeep Wrangler for the weekend drive to Hatta, AED 400 a day. Tyres, spare and jack were checked in front of me, and they were straight about where the car is not allowed to go. Collected it in Al Barsha and dropped it back to the same spot on Sunday evening.

Lexus ES 300h for four days of meetings around DIFC and Downtown Dubai, AED 380 a day, AED 1,520 in total. Delivered to the office tower at the hour I asked for and collected from the basement parking. Quiet car, and the invoice matched the quote to the dirham.

Mercedes-Benz C-Class for three days in Dubai Marina, AED 450 a day, AED 1,350 for the three days. The car came exactly as photographed on the site and the contract was in English. Return was from the tower car park — five minutes and done.

GMC Yukon met us at DXB Terminal 1 for the drive down to Abu Dhabi, AED 620 a day. Seven seats and the luggage still fitted behind the third row. The driver helped us load and waited while we fitted the child seat, which after a night flight mattered more than it sounds.

BYD Atto 3 for six days in Jumeirah Lake Towers, AED 200 a day, AED 1,200 in total. Handed over at full charge with a map of the chargers between the tower and Al Quoz. Cheap to run and perfectly enough car for the city.