Car rental reviews in London — Rent-Trip
Reviews

Customer reviews — car rental in London

All reviews on this page come from guests who have completed a rental with us. We publish critical reviews too, because they help us improve.

4.8Our rating · 5,811 reviews

How we collect reviews

We only publish reviews from guests who have rented a car with us and returned it, and each review is checked against its order number. We do not delete negative reviews, and we reply to the critical ones.

How to leave a review

After your rental, send us your feedback on WhatsApp or by email. We read every message and use your comments to make our service better, whether it is praise or criticism.

What our guests say

OP

Oliver P.

Order LON-6444 ·
★★★★★

Toyota Yaris for five days at £25 a day, £125 in total. Collected at Heathrow after a morning flight, then out to Windsor and back. Small enough for London streets and very easy to park.

Verified review
HK

Hannah K.

Order LON-6324 ·
★★★★★

Volkswagen Golf at £24 a day, handed over near Paddington. A clean car, a clear contract, and the manager marked every scratch on the photos with me before I left.

Verified review
LM

Lucas M.

Order LON-6007 ·
★★★★★

Nissan Qashqai for four days at £43 a day, £172 total. Picked up at Gatwick and drove down to Brighton for the weekend. Plenty of room for two cases and a pushchair.

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PS

Priya S.

Order LON-5882 ·
★★★★☆

Ford Fiesta for three days at £29 a day, £87 total. Fine to drive, but the boot was too small for our three cases from Stansted. My mistake for choosing the smallest car.

Rent-Trip

Thank you, Priya. For three cases we will suggest a bigger boot first next time, and we have added a luggage question to the booking chat.

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JW

James W.

Order LON-5558 ·
★★★★★

Mercedes-Benz E-Class for our wedding day in Mayfair at £74 a day. Spotless inside and out, and the handover was exactly at the time we asked for.

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SR

Sofia R.

Order LON-5300 ·
★★★★★

Land Rover Range Rover Sport at £226 a day for a weekend in the Cotswolds. Quiet on the motorway, comfortable on the narrow lanes, and the staff showed us every control before we set off.

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AN

Ahmed N.

Order LON-5002 ·
★★★★★

Volvo XC90 for four days at £102 a day, £408 in total. Six of us with luggage, a day in Oxford and another in Bath. Big, calm and very well kept.

Verified review
ML

Mei L.

Order LON-4558 ·
★★★★☆

Tesla Model 3 at £309 a day near Canary Wharf. A lovely car, but it took twenty minutes to find the right charging cable at the handover. Everything else was smooth.

Rent-Trip

Thank you, Mei. The charging cable is now checked at every handover, and we send a short charging guide with each electric booking.

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TH

Tom H.

Order LON-4156 ·
★★★★★

Kia Sportage for a week at £35 a day. Collected at St Pancras and used for a trip to Cambridge and a few days in the countryside. Clean, economical and no surprises.

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DO

Daniel O.

Order LON-3740 ·
★★★★★

Ford Galaxy at £79 a day for a group of seven going to a match at Wembley. Easy to drive, the seats folded flat, and the return took five minutes.

Verified review
CB

Charlotte B.

Order LON-3358 ·
★★★★★

Porsche 911 Carrera S for one day at £495. A birthday drive out to Stonehenge and back on a dry autumn morning. The car was immaculate and the handover was relaxed.

Verified review
MV

Marco V.

Order LON-3009 ·
★★★★★

Mini Cooper at £37 a day, picked up near Victoria. We drove to Canterbury for the Christmas market. Fun to drive and small enough for the old streets.

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ED

Elena D.

Order LON-2436 ·
★★★★★

Volkswagen ID.4 for five days at £171 a day, £855 total, for a trade show at ExCeL London. Quiet, roomy, and the manager explained the charging app in a few minutes.

Verified review
RF

Robert F.

Order LON-2157 ·
★★★★☆

BMW 3 Series at £77 a day. The car itself was excellent, but the handover at Euston started twenty minutes late. They did keep me updated by message the whole time.

Rent-Trip

Thank you, Robert. Sorry for the wait. Rush-hour traffic caught us out, and we now plan Euston handovers with a margin and send a live update.

Verified review
IG

Isabella G.

Order LON-1619 ·
★★★★★

Rolls-Royce Ghost for our anniversary at £1,090 a day. Dinner in Mayfair and a slow drive along the river. A beautiful car, and everything was arranged to the minute.

Verified review
NT

Noah T.

Order LON-1263 ·
★★★★★

Hyundai Tucson for ten days at £34 a day, £340 in total. A road trip north to Edinburgh and back. Comfortable on long motorway days, and the car was ready when we arrived.

Verified review
FZ

Fatima Z.

Order LON-0990 ·
★★★★★

Skoda Octavia for two days at £43 a day, £86 total. Collected at Luton for a short family visit. A practical car with a huge boot, and the contract was in plain English.

Verified review
PL

Pierre L.

Order LON-0685 ·
★★★★☆

Peugeot 5008 at £65 a day, picked up at Southend. Spacious for five, but the satnav was set to another language and it took a while to change. Otherwise a good car.

Rent-Trip

Thank you, Pierre. The satnav language is now reset to English after every rental, and the team will show it at the handover.

Verified review
GA

Grace A.

Order LON-0398 ·
★★★★★

Mercedes-Benz V-Class for three days at £176 a day, £528 in total. Our team met at Waterloo and drove to Cardiff for a client visit. Smart, comfortable and very well prepared.

Verified review
WC

William C.

Order LON-0060 ·
★★★★★

Audi A3 at £80 a day, collected at London City Airport for a week of meetings around Canary Wharf. Clean, quick handover, and the manager answered every message within minutes.

Verified review

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